Ozarks Electric Cooperative Implements Updated Daffron eBusiness System for Consumers
The entire Daffron team would like to congratulate Fayetteville, Arkansas-based Ozarks Electric Cooperative Corp. on its recent successful implementation of Daffron’s latest eBusiness solution, representing a major step forward in Ozarks’ overall consumer self-service strategy. eBusiness is Daffron’s solution that allows consumers to perform critical self-service activities, such as web-based payment, billing history access, and usage reporting. Ozarks expects to meet several goals with the eBusiness suite.
- Improved security
- Enhanced “look and feel” for consumers
- Support for multiple profiles and sub accounts
- Ability for in-house configuration
- Improved database integration
- Better history displays with detailed drill-down capabilities
- Administrative dashboard/metrics
According to Carl Thomas, Manager of Information Technology for Ozarks, “Daffron’s capacity to work with us as a partner was a key factor in the successful development of this product. [Daffron’s] team worked hard to provide the features that we requested and continues to work with us on a regular basis to improve the application.”
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