The best form of Consumer Communications happens when you are able to present consumers with the information they need automatically, sometimes before they even know it is needed.
Event triggers notify your system to provide consumers with the information they need. We have built in numerous Event Triggers, such as bill reminders, disconnect notices, prepaid notices, and many more.
When the system recognizes an Event Trigger, it sends the information to consumers via email, text, or their preferred communication method. This ensures the best opportunity for consumer satisfaction.