Solutions for every part of your enterprise

Customer Information

Save time and improve overall utility workflow for customer reps, billing clerks, and cashiers. Our task-oriented design, provides a clean interface, single point of access, and the fewest clicks possible.

Learn More

Financial Management

Connect your departments to provide one common view of your company’s financial landscape. FMS integrates general ledger, accounts payable, payroll, human resources, and fixed assets modules.

Learn More

Work Management

This comprehensive automated information system delivers process automation for core utility solutions such as inventory, work order management, and fleet transportation management.

Learn More

Staking

Staking helps cut down on paper-driven processes and duplicated efforts. Whether you are in the field or in the office, our Staking software enables utilities to stake electronically, directly on an Esri-based map.

Learn More

Outage Management

Using your engineering model, the Daffron system is designed to tackle different types of outages—individual, transformer, line section, device section, substation, feeder, tap, or unknown—from a single utility screen.

Learn More

Customer Self-Service

Providing your customers with self-service tools, such as online bill payment, billing history, and payment notifications, will reduce incoming calls to your business and limit manual processes.

Learn More

Mobile

Our Mobile solution allows you to provide utility customers with access to key customer self-service functionality by using their smartphone or tablet device!

Learn More

AMI Integration

Each integration presents a unique set of client requirements; that is why we offer a standard real-time integration between Daffron CIS and your AMI.

Learn More

MDM

Daffron provides an MDM system to handle your meter integration and complex billing scenarios.  Our solutions will unlock the full potential of your AMI.

Learn More

Consumer Communication

Contact your consumers via email, text, letter, or phone to relay important information and notifications in real time.

Learn More

ePrint

Communicate with consumers about their bill in an accurate and convenient manner. Our ePrint solution provides a PDF version of bills for use internally and by consumers.

Learn More

Payment Processing

We’ve partnered with Vantiv to offer PCI compliant solutions that allow for your preference between convenience fees or transaction fees.

Learn More

Imaging

We partner with Milner and Real Vision Imaging to provide you the best imaging solution for your organization and your budget.

Learn More

Mobile Workforce

Clevest Solutions have been seamlessly integrated into our Daffron solutions for all your mobile field force needs.

Learn More

Bill Print

Offload your printing and mailing processes with one of our preferred bill print vendors, IMS and Utilitec.

Learn More

Technology Services Plan

Select a comprehensive plan or à la carte solutions.

Disaster Recovery

We offer three different levels of protection, which ensures that we have the right product at the best price for your organization.

Email/SMTP

Let Daffron take care of your email system, whether its the setup, ongoing security, or just convenient customizations, we’ve got you covered.

Network Management

Daffron can take care of your device configuration, real-time monitoring with notifications, and device configuration backups.

Application Server Management

Server configurations, real-time monitoring with notifications, and full backups.

IBM Power System Management

Data management, hardware issues, operating system upgrades, PTF maintenance, system saves, and server optimization.

Learn more about our TSP offerings.

Learn More