It’s easy! Daffron will design and host your website and manage all the software for one, low monthly fee.

End-to-End Solution
Daffron offers a fully automated billing and payment service, providing an end-to-end solution from the customer all the way to depositing funds into a utility’s bank account. Through collaboration with third parties, Daffron offers a competitive pricing model that allows your utility to reduce the costs of payment processing services. Programs offered include: Credit and Debit Cards, eCheck, Visa Only Pricing Model, and a Convenience Fee Program.

Features

• Online registration
• Multiple accounts per consumer
  • Same base or multiple base accounts
• Multiple payment methods (credit card, eCheck, one-time draft, scheduled)
• Hourly, daily, monthly usage with weather data overlaid
• Billing history
• eMail notification when a new bill is generated
• View image of bill
  • Same base or multiple base accounts
  • Daffron hosted service via ePrint
  • Third party PDF integration
• Payment history
• Prepaid metering view
  • Up to last calc
  • Predictions based on usage pattern
  • Change notification methods and contact information
• RSS feed
  • Per consumer, utility, district, etc.
    • Method to communicate regularly changing information to your consumers

Security

• Secured communications (SSL)
• Digital certificate to protect customers
• Creates a secure communications between your server and your customer’s browser
• Digital certificate authenticates your company’s identity

Payment Gateway

• Required for all credit card payments
• Provides secure real-time connectivity
• Routes transactions through a financial network
• Verifies authorization for the purchase

Upcoming Development

• Industrial/commercial specifics
• In-Progress Work Order tracking
• Export/download history to spreadsheet
• Comparison by neighborhood, family size, square footage, national average
• Consumer communications
  • Promise to pay
  • Move-in, out
  • Agreements - Membership/Landlord/Bank Draft
  • Security light request
  • Outage reporting
  • and more
• Extensive logging
• Administrative application
• CSR mode
• Internal customization of views
  • External metadata
  • Easily deployed remotely
  • Modifiable by in-house developers