A fully configurable system to meet your needs today and tomorrow.

• Consumer Accounting System
• Multi-service - electric, water, gas, sewer, propane, refuse
• Non-metered billing including outside of service territory
• Multi-company processing
• Deregulation ready
• Integration with Engineering Analysis, Meter Reading systems, GIS, Interactive Voice Response, SCADA, Outage systems, Field Force Automation and others
• Unique account number assigned to consumers
• Unique map number assigned to service locations
• Meter records and transformer records maintained by manufacturer’s serial number or company assigned number
• Detail Bill History maintained
• InfoCenter provides CSRs with information to answer all inquiries including drill-down
• SO/WO/Outage/Capital Credit Information all available from InfoCenter
• Service Order / Work Order integration with Tracking Steps
• Meter installation history is maintained
• Single, statement, or invoice billing
• Deferred payment and deferred deposit agreements
• On-line collections processing
• Capital Credits, memberships, and RUS compliance for cooperatives
• Municipal, TVA, and Canadian market segments accommodated
• Cash Drawer
• Real-time processing of over-the-counter receipts from consumers and other resources
• Payments received and entered through this system automatically update the consumer’s account in each of the interfaced systems
• Miscellaneous Accounts Receivable
• All non-utility Accounts Receivable
• Loans and interest
• Satellite Television Receive Only (TVRO)
• Miscellaneous billing including material purchases, customer services, internet service, etc.
• Interface to Work Order for billable work orders
• Interface to Inventory for markup and sales of miscellaneous items
• User defined service charge computed at time of statement
• User defined invoicing intervals
• One time entry of recurring charges

... more information about Daffron Integration is available here.