Payment Processing

No matter how great the rest of your system, the ability to securely and conveniently process payments is a must for any organization that wants to succeed. That is why we have partnered with Vantiv to bring you the best in payment processing. The real-time integration with our CIS ensures that both internal staff and consumers are aware of the most current payment information.

Security

We have developed our system to drastically reduce your PCI requirements and scope. By providing encryption and tokenization in our processes, you can rest easy knowing that your customers’ financial data is secure.

Convenience

Convenience means something different to each consumer. Our system helps you meet their needs by allowing payments to be made via the web, mobile device, in-person, at a kiosk, or even at your local participating retailers.

Mobile Workforce

Daffron partners with Clevest Solutions, which provides software for mobile workforce management, AVL, and smart grid operations for electric, gas, and water utilities.  They are specialists at enabling utilities to transform their field operations by rapidly automating and optimizing any field work activity or process to improve response time and effectiveness.

Mobile Workforce Management

Automate virtually any utility field work activity, including service and work orders, outages, leaks, damage assessments, smart meter deployments and utility-based inspections.

Automatic Vehicle Location (AVL)

Safety and productivity of field operations are increased, outage response time is shortened, and fleet costs are controlled while reduced fuel consumption and emissions support green initiatives.

Smart Grid Operations & Maintenance

Integrate mobile diagnostic technologies with your business processes to optimize the planning, deployment, ongoing operation, and maintenance of your AMI network.

Imaging

Imaging enables you to digitize business document, making them available for viewing, printing, faxing, e-mailing, burning to a CD, or accessing over the web.  The result is faster access to documents, improved customer responsiveness, recaptured valuable floor-space, and efficiency gains in your records retention operation, which can deliver significant cost savings to your bottom line.

Whether your work processes are for the accounts payable, order processing, or some other department, an imaging solution provides advanced workflow and significant financial and productivity benefits that can help you:

  • Optimize your processes with fewer steps in less time
  • Enforce standards & procedures
  • Boost productivity by removing work obstacles
  • Automate work distribution and assignments
  • Track / audit your work-in-process items / activities
  • Routing capabilities per document type
  • Improve your responsiveness with faster turn-around times on requests
  • Enhance security and control with better records management and preservation
  • Access your documents from smartphones and tablet devices
  • 24/7 access to the information you need

Bill Print

With all of the convenience of electronic billing and web-based customer self-service, it is still important to be able to print and mail an accurate bill to your consumers. Daffron partners with IMS and Utilitec to ensure that your bill print needs are always met.

Print

Bill print relieves stress on your resources by allowing our partners to handle the printing, folding, inserting, and presorting of items.

Mail

Bills are taken to a Detached Mail Unit, which is then transported to the USPS mail entry unit where it is loaded on trucks destined for the airport or cities for final delivery.