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Daffron provides enterprise-wide software solutions and services for cooperatives, investor-owned utilities, and municipalities. Our applications and services span single and multi-service electric, water, and gas utilities in the United States, Canada, and internationally.
Daffron offers Internet browser-based solutions that are highly functional, easy to use, and reduce paper and manual processes, ensuring efficient staff training and optimized workflows.
Solutions for every part of your enterprise
Customer Information
Save time and improve overall utility workflow for customer reps, billing clerks, and cashiers. Our task-oriented design, provides a clean interface, single point of access, and the fewest clicks possible.
Financial Management
Connect your departments to provide one common view of your company’s financial landscape. FMS integrates general ledger, accounts payable, payroll, human resources, and fixed assets modules.
Work Management
This comprehensive automated information system delivers process automation for core utility solutions, such as inventory, work order management, and fleet transportation management.
Hosted Solutions
Daffron Hosted Solutions allow your utility to shift your resources from managing your applications and hardware to focusing on your business priorities.
Customer Self-Service
Provide your customers with self-service tools, such as online bill payment, billing history, and payment notifications, via the web or mobile device.
and more...
See the comprehensive list of Daffron products, partner integrations, and technology services to meet your organization’s needs.
Ready to see Daffron in action? We would love to show you what we can do. Request an on-line or in-person demonstration.
Why choose Daffron? Here is what our customers say.
“KUDOS to the great group of Daffron employees who worked diligently with me to produce successful ACA 1095B forms! Yet another great example of the support we receive from the GREAT people at Daffron!”
Cathy McKay, Office Manager
Grundy Electric Cooperative, Inc.
“We work with a lot of contractors and no one works harder for our company than Daffron!”
Danny LaFlamme, Programmer/System Analyst
Burlington Hydro
“Since our conversion to Daffron’s CISiXp, the billing process is so much faster. Bill calculation and print are all done before lunch. The reset ‘undo’ functionality in all of the Daffron applications is a great feature. We can review reports online prior to updating the system, resulting in fewer errors and no restoring of files.”
Mike Fawley, Manager Data Processing and Customer Service
Harrisonburg Electric Commission
“We love it!! The ability to quickly and easily help customers increases customer satisfaction. We are always anxious to upgrade as each version of CISiXp has more functionality and process efficiency. The CSRs are eager for change now that they have seen each version upgrade make their jobs easier.”
Cindy Hawkins, Comptroller
City of Benton, Arkansas